AI-Powered Medical Information Contact Centers

The expectation for higher coverage and real-time engagement with MI specialists requires MI teams to adapt to new technologies to provide an optimized customer experience. Artificial Intelligence (AI) technology can be a game-changer in this area.

AI can enable MI Contact Centers to transform the customer experience using digital avenues, thus helping create a truly scalable and global Medical Information capability.

Participants will gain a better understanding of:

  • Understand how to navigate the ever-changing MI landscape and scale-up MI services
  • Understand how to create an AI-powered global MI capability to support HCPs, patients, and consumers
  • Learn how to support omnichannel customer engagement and keep pace with changing customer behavior

Read more and register here for this complimentary live webinar.